Christine is a visionary entrepreneur devoted to promoting and improving the efficacy of the educational institutions worldwide. She has earned a Master of Liberal Arts in Management from Harvard University. Christine is an ardent believer that education is a fundamental human right, and that a high quality education leads individuals to a more productive and meaningful future.
Dr. Jack Phelan brings 36 years of experience in public education to his position as Senior Director of Strategic Global Engagement at Cambridge. He holds a B.A. in English from St. Anselm College, an M.Ed in Reading and Language from the University of Lowell, and a Doctor of Education in Educational Leadership from the University of Massachusetts Lowell. Before coming to Cambridge, Jack served as Superintendent of Schools in Hopkinton, MA, the start of the Boston Marathon. Jack is passionate about cross-cultural learning and was one of the first public school Superintendents in Massachusetts to bring international students to his school district on F-1 visas.
As Superintendent of the Hopkinton Public Schools, I was very interested in international education and the need to prepare students to become global citizens. As part of its efforts, the school district began accepting international students on F1 visas. After meeting the owners of Cambridge, I was inspired to join an organization whose mission so closely intersected with my own experience and beliefs.
Education will be structurally changed through customization and connectivity. Schools will also be less defined as buildings and more as institutions that connect learners regardless of location. Broadband access and online curricula will become the new brick and mortar of a school, which opens many possibilities for international education.
May is an advocate of cross-cultural learning, having been an international student herself. As a founder of The Cambridge Institute and of its sister company, KnowledgeLink, she knows the value of a meaningful and fulfilling educational experience. May is committed to bringing educators and learners together on a global scale.
As Chief Financial Officer, Ben brings more than 30 years of financial and operational experience to The Cambridge Network. Ben uses his broad-based financial and operational experience in private and public company roles to help The Cambridge Network understand the challenges of transitioning from start-up through rapid growth both organically and by acquisitions. He has helped companies establish accounting control, secure financing, manage human relations, integrate management information systems as well as design, build and execute business plans. He is a customer-facing CFO who has worked in customer service, manufacturing, education and retail.
Ben began his professional career as a CPA with the Big 4 firm of Ernst & Young. From there, he spent over 12 years in Fortune 500 corporate finance. He then became CFO for a number of rapidly accelerating companies where managing growth required significant investments in infrastructure. Ben serves on the Board of Trustees of Brooks Institute.
Ben has a B.S. degree in Finance from Virginia Tech and an MBA from Boston University.
Louise Reaves brings more than twenty years’ experience in youth development organization management to her new position as Vice President of Program Operations. Most recently, Louise served as Director of Program Development & Partnerships at Youth For Understanding USA (YFU) in Washington, DC. She focused on connecting YFU with like-minded partner organizations from government, nonprofit and corporate sectors in the US and abroad by seeking, through relationship building, to enhance intercultural opportunities within YFU’s international inbound and study abroad portfolio of programs.
Prior to joining YFU Louise held senior positions at Communities In Schools, (CIS) at offices in Atlanta and Alexandria, VA, a nationwide network of affiliated K-12 education support organizations. Over nine years as Vice President and Chief Operating Officer she focused on field operations and organizational development. Louise transitioned to CIS from Sylvan Learning Systems in Baltimore where she served as Regional Vice President for Field Operations in the Sylvan at School public education services division.
Combined with several years’ teaching experience in the West Indies and Latin America, Louise’s work in education program design and operations has supported young people from cultural backgrounds as varied as the international education community itself. The unique nature of the study abroad experience and its ability to help grow the ranks of lifelong citizen diplomats is what Louise values most about the work; the potential to provide the learning adventure of a lifetime for more young students through organizational growth is an ongoing goal.
Louise has recently relocated to her home state of Massachusetts and the Boston area from Washington, DC.
As vice president of information technology and security, Kristen’s main focus is on IT development, infrastructure, computer security, human resource policies, contracts, and industry compliance. She’s committed to leveraging technology to broaden horizons and open doors of opportunity to provide an agile, flexible, and secure computing environment for The Cambridge Network.
Prior to joining The Cambridge Network, Kristen was deputy chief technology officer for the Massachusetts Department of Transportation (MassDOT) where she oversaw the development and implementation of the enterprise technology infrastructure.
Kristen has a bachelor’s degree in Business Management and a law degree. She also holds designations of CISM and CRISC in corporate security and risk management.
As an avid traveler, she enjoys learning about other cultures and how we all contribute to the concept of global citizenship.
As Vice President of Human Resources & Administration, Jackie Hickey will focus on supporting The Cambridge Network’s 600-plus employees. Jackie has more than 20 years experience in working with rapidly growing businesses by building first-in-class HR departments, which focus on partnering with our businesses through recruiting, training, employee relations, payroll and performance management. Additionally, she oversees the core facilities.
In her most recent role, she was the head of Human Resources at MRV Communications, Inc., a global telecommunications business. While there she and her team built the HR infrastructure, including a new payroll system, an HRIS system that had a Management Self-Service and Employee Self-Service portal, which gave all employees global access to their pertinent information.
Jackie also worked at PARAEXEL, SOPHOS, RiverDelta Network (Motorola) and FTP Software. Jackie earned a BA in Telecommunications at Michigan State University.
© 2014 The Cambridge Institute of International Education